Terms and Conditions
Welcome to Joys Connect. By using our services, you agree to the following terms and conditions. Please read them carefully before renting a vehicle.
1. Rental Eligibility
- • Renters must be at least 21 years old.
- • A valid driver's license is required.
- • An international or local passport/ID may be requested.
2. Booking and Payment
- • All bookings must be confirmed with a valid credit card or payment method.
- • Prices are listed in Turkish Lira (TRY) and include applicable taxes unless otherwise stated.
- • Full payment may be required at the time of booking or vehicle pickup.
3. Vehicle Use
- • Vehicles must be used in accordance with traffic laws and regulations.
- • Smoking and transporting illegal items in the vehicle is strictly prohibited.
- • Vehicles are for personal use only, unless otherwise agreed.
4. Insurance and Liability
- • Basic insurance coverage is included; additional coverage options are available at an extra cost.
- • Renters are responsible for any damages, accidents, or fines resulting from misuse of the vehicle.
- • Joys Connect is not responsible for personal belongings left in the vehicle.
5. Vehicle Return
- • Vehicles must be returned at the agreed location and time.
- • Late returns may incur additional fees.
- • Vehicles must be returned in the same condition as received, excluding normal wear and tear.
6. Cancellation and Refunds
- • Cancellations made at least 48 hours before pickup may receive a full refund.
- • Cancellations within 48 hours of pickup or no-shows may incur partial or full charges.
- • Refunds will be processed using the original payment method.
7. Amendments
- • Joys Connect reserves the right to modify terms and conditions at any time.
- • Updated terms will be posted on the website and apply immediately to all rentals.
8. Governing Law
- • These terms and conditions are governed by the laws of Turkey.
- • Any disputes arising from rental agreements will be subject to Turkish jurisdiction.
By renting a vehicle with Joys Connect, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Questions About Our Terms?
If you have any questions about our terms and conditions or need clarification on any policy, please don't hesitate to contact us.
Contact Us